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Sunday 24th September 2017
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  Job No:
  Job Title:
Distribution Shipper - Bedford
  Job Detail
  You will be responsible for professionally and accurately taking Customer orders and scheduling trucks to meet deliveries, ensuring the highest standards of customer service is met at all times. Distribution Shippers are responsible for cost effective despatch planning (shipping) of all customer orders through active liaison with Commercial, Operations and Transport Teams Responsible • Take responsibility for their own safety and that of colleagues and business partners, whilst maintaining housekeeping to a high standard. • Actively support all Company SHE policies and procedures. • Conduct shipping tasks, developing procedures to hone efficiency. Understanding • Display effective communications and relationship building with all customers and colleagues. • Liaise with other Departments. • Proactive communication with customers around ETA's to ensure excellent service. Reliable • Timely and accurate input of all customer concrete orders. • Cost effective despatch planning (shipping) of all customer orders through active liaison with Commercial, Operations and Transport Teams. • Timely response to all customer enquiries and complaints. • Specific support to the pre planning of major contracts or schemes in terms of production and transport capacity planning Entrepreneurial • Actively identify and implement process improvements to drive a right first time approach and improve the customer experience. • Look for opportunities to identify customer needs. • Use effective communications to progress customer opportunities to enhance our client's commercial edge. • Develop additional skills and knowledge to further understand and deliver to our customer's needs. • Look for opportunities to positively promote the company. • Look for ways to continually learn and develop. Strong customer service/communication skills Proven account management skills Computer literate Attention to detail and ability to prioritise workloads Drive and enthusiasm Own transport required due to location Hours are likely to be 07:00am - 16:30pm or 7.30am - 17:00 Monday to Friday with every other Saturday mornings 07.00am - 12:00 midday Index Recruitment is acting as an Employment Agency in relation to this vacancy. Would suit someone who has worked as a Logistics Co-ordinator, Desptach Co-ordinator, Supply Chain Co-ordinator, Shipping Co-ordinator, Scheduler, Transport Planner, Call Dispatcher, Delivery Co-ordinator, Customer Service/Account Manager. If you would like to apply please send your CV to fleet@indexgroup.co.uk together with your salary requirements, notice period and reasons for leaving past and present employment. "Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion"
Bedford, Bedfordshire
Wednesday 9th August 2017
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